www.Clubdining.com - Features & Benefits

Clubdining.com Benefits

Improves member satisfaction by reducing or eliminating "lost" reservations
Increases overall accuracy by requiring entry of dining location (or event), date, time and number in party
Reduces overbooking by alerting the user to the number of tables in use (or covers) for a given location and time (automatically considers table turn time for the specified location)
Decreases time spent on the phone; reservations take less time overall than writing in a reservation book
Reduces errors in communication through clear, concise reporting
Improves member satisfaction by providing servers and managers with detail about each member's preferences and recent selections
Increases sales of higher ticket items by providing servers with information about prior purchases

Clubdining.com Features

Tracks reservations for multiple dining rooms and events
Automatic email confirmations sent out with each reservation and cancellation (configurable)
Tracks the tables in use by location, and considers varying turn times per location
Allows blackout days/meals for dining locations (won't allow reservations to be taken)
Allows multi-member reservations for special club events("table" reservation)
On-screen reservation confirmation callback list
Requires date, time, location/event and user initials before saving a reservation
Handles non-member reservations as an option
Tracks and reports member special days such as anniversary, birthday, spouses birthday, other
Tracks and reports member food and cocktail preferences
Tracks and reports member wine, dessert and other purchases for future tableside marketing and member care
Tracks and reports member positive/negative comments
Club customizable dining locations, hours of operation and table types
Club customizable reporting/meal periods
Intuitive, user-friendly look and feel

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