Clubdining.com Benefits |
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- Improves member satisfaction by reducing or eliminating "lost" reservations
- Increases overall accuracy by requiring entry of dining location (or event), date, time and number in party
- Reduces overbooking by alerting the user to the number of tables in use (or covers) for a given location and time (automatically considers table turn time for the specified location)
- Decreases time spent on the phone; reservations take less time overall than writing in a reservation book
- Reduces errors in communication through clear, concise reporting
- Improves member satisfaction by providing servers and managers with detail about each member's preferences and recent selections
- Increases sales of higher ticket items by providing servers with information about prior purchases
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Clubdining.com Features |
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- Tracks reservations for multiple dining rooms and events
- Automatic email confirmations sent out with each reservation and cancellation (configurable)
- Tracks the tables in use by location, and considers varying turn times per location
- Allows blackout days/meals for dining locations (won't allow reservations to be taken)
- Allows multi-member reservations for special club events("table" reservation)
- On-screen reservation confirmation callback list
- Requires date, time, location/event and user initials before saving a reservation
- Handles non-member reservations as an option
- Tracks and reports member special days such as anniversary, birthday, spouses birthday, other
- Tracks and reports member food and cocktail preferences
- Tracks and reports member wine, dessert and other purchases for future tableside marketing and member care
- Tracks and reports member positive/negative comments
- Club customizable dining locations, hours of operation and table types
- Club customizable reporting/meal periods
- Intuitive, user-friendly look and feel
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